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Critical Incident Stress Management (CISM) Training Seminars


Basic CISM Training
October 4-5, 2005

International Airport

Charlotte, NC, USA

Hosted By:
US Airways

Presented By:

Janelle & Associates


"…I heard this was an excellent course and I absolutely agree. It is invaluable!" (Participant)

You and your associates are cordially invited to attend the next Critical Incident Stress Management - Aviation Basic CISM Training Seminar - in Charlotte, NC, USA on October 4-5, 2005.

Basic CISM Training

Critical Incident Stress Management (CISM): Basic Group Crisis Intervention. The Basic CISM Training program is designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum. The course helps prepare participants to provide a wide range of crisis intervention services including: pre and post incident crisis education, spousal/significant other support, on-scene support, crisis intervention for individuals, mobilization and demobilization after large scale traumatic events, small group defusing and the group intervention known as Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up, professional referrals and peer limitations is also described. Evidence gathered to date strongly supports the multi-component intervention strategy that is discussed in this course.

Seminar topics include:

  • Nature of Stress / Traumatic Stress
  • Types of Critical Incidents
  • CISM Team Structure
  • On-Scene Support Services
  • Mobilization / Demobilization
  • Group Debriefing (CISD)
  • Defusing
  • Facilitative Listening Skills
  • Spousal / Significant Other Support
  • Individual Intervention
  • Referral Options and Peer Limitations
  • Helping The Helper
  • Confidentiality Issues

"…This was an amazing experience that I will never forget. I now have the confidence to apply the skills learned…" (Participant)

This specially prepared training course also includes extensive interactive role-play and instructor coaching, plus a review of a model Critical Incident Stress response protocol, to help participants better understand the CISM process.

Note: This seminar contains all standard curriculum approved by the International Critical Incident Stress Foundation Inc. (ICISF). Official ICISF Certificates of Attendance, with specific Continuing Education Units (CEU) eligibility, will be granted upon successful completion.

Who Should Attend:
The Basic CISM Training Seminar is highly recommended to anyone who wishes to know more about aviation and transportation workplace crisis intervention strategies, or for those involved in workplace peer support or trauma counseling for other high-risk commercial, institutional, school, government and military organizations.

"…I thoroughly enjoyed the class... I am leaving this course feeling empowered and confident that I can serve (others)..." (Participant)

Instruction is provided by the award-winning firm of Janelle & Associates Consulting Ltd. (an ICISF Approved Trainer organization). Instructors Greg Janelle, CTR and Cristina Cullens, Ph.D are internationally acclaimed experts in CISM training for the aviation and transportation industry and bring extensive additional experience in CISM training for correctional service, customs and border patrol, emergency services, institutional and government agencies. Greg and Cristina are highly skilled trainers with a wealth of knowledge to share - don't miss this superbly designed and delightfully engaging presentation.

Course Fees:
Course fees include all course materials, workbooks, handouts, ICISF Certificate of Attendance, and coffee breaks. Advance registration is required and all registrations must be accompanied by a check, money order, or credit card authorization, for the full amount of course. See Registration form (46 KB PDF) for a schedule of fees and other course information.

Continuing Education Credit:
Upon completion of the course participants are eligible for Continuing Education Units (CEU) that may be applicable toward certain professional degrees, licenses or certifications. (For more information on CEU eligibility contact

The Aviation Basic CISM Training course will be held at the Charlotte Douglas International Airport - Josh Birmingham Parkway, Charlotte, NC. Accommodation can be arranged by contacting local area hotels directly for reservations and information. (For details email

Welcome to North Carolina!
The US Airways CIRP Team is delighted to have the opportunity to host this event. We welcome you to participate in what has proven in the past to be a truly memorable training experience. Please come join us in friendly Charlotte, NC - we're looking forward to seeing you!

Register Now!

See also: “Upcoming Events” (top of page) for additional course offerings.